I have worked in the offshore banking industry for 9 years, my roles have ranged from HR to leading large specialist processing teams. My latest role was managing the people, customers, risk & control and the improvements for a function that served offshore clearing, fraud, DMS, currency cards, interest adjustments and quality assurance – across all offshore jurisdictions. I am aligned to lean methodologies and changing mindsets & behaviours for better business. I enjoy challenging and analysing processes that do not add value to the business or the customers. My broad experience within financial services enables me to add value to a range of future clients and assignments.